Some users in your organisation will have the ability to add new administrators to EOAP. This will be determined by your agreement owners and if you are identified as someone who can add new administrators, you will see the “Add administrator” button in the Accounts Settings area of EOAP.

If you do not have that permission, but wish to add a new administrator, please contact [email protected] providing first name, last name and e-mail address of new admin, as well as which institute(s) they should have access to and whether they should have a read-only access (Consortia Admin view) or the capability to Approve/Reject APCs (Librarian view)

Still have a question? We can help! When contacting us via the option at the bottom of this page, please just enter your details, and select contact reason 'Open Access' in the drop down on the form, to start a session with one of our representatives. We appreciate you providing us all the information, as much as possible when initiating the chat. This will ensure our agents to swiftly respond to your query.