My book is damaged, what do I do?

Last updated on August 28, 2024

If your book is damaged, please contact us using the email option below, including the following information:

  • Your Elsevier invoice number.
  • The ISBN and quantity of the damaged book(s).
  • Details of the damage - where possible please include photographs of the damaged book(s).
  • Whether or not you require a replacement book(s) to be sent.
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