Your account can be set to record backorders and you can view the backorders you have online.

How

To set your account to hold backorders for a chosen period of time, please contact us using the email option below, including the following information:

• ●

  Your Account Number
• ●

  Number of months you wish to record backorders:
• ●

  • ●

    1-3 months
  • ●

    6 months
  • ●

    9 months
  • ●

    12 months
  • ●

    Indefinitely
  • ●

    Do not record backorders

You can view the titles that you have on backorder online or by contacting us directly.

How

Follow the steps below to find out what titles you have on backorder:

EMEA and US customers registered with VirtualE.

• ●

  Please visit: VirtualE

EMEA and US customers registered with PubEasy.

• ●

  Please visit: PubEasy

If the above does not apply to you, please contact us using the email option below, including your Account Number and a report of all your current backorders will be provided.

How

To cancel a backorder please contact us using the email option below, including the following information:

• ●

  Your Account Number.
• ●

  ISBN(s).
• ●

  Order reference(s) of the backorder(s) you wish to cancel.

How

To amend a backorder please contact us using the email option below, including the following information:

• ●

  Your Account Number.
• ●

  ISBN(s).
• ●

  Order reference(s).
• ●

  Details of the amendment to be made.